Service Tenet:            Quality first, customer upmost.

Quality Policy:           Accurate and timely, high quality and efficiency, Continuous Improvement, Customer Satisfication service Commitment:Strategic Alliances,reduction of cost, Continuous Improvement.

Quality Objectives:    the development of new customers is no less than 15;  
the number of customer complaints does not exceed 1 time per month, and no more than 6 times thoughout the year; 
the number of operational errors does not exceed 1 time per month,and no more than 3 times thoughout the year; 
for customer complaints, to respond within 1 hour, and solute it less than 2 hours; 
the satisfaction of customers is up to 95 point.