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Service Tenet: Quality first, customer upmost. Quality Policy: Accurate and timely, high quality and efficiency, Continuous Improvement, Customer Satisfication service Commitment:Strategic Alliances,reduction of cost, Continuous Improvement.
Quality Objectives: the development of new customers is no less than 15;
the number of customer complaints does not exceed 1 time per month, and no more than 6 times thoughout the year;
the number of operational errors does not exceed 1 time per month,and no more than 3 times thoughout the year;
for customer complaints, to respond within 1 hour, and solute it less than 2 hours;
the satisfaction of customers is up to 95 point.
•Enterprise prospect
Becomes an international goods generation of industry most outstanding enterprise
•Management idea
As reveres take the guest, to the letter, strives for perfection, the pursue to be remarkable most sincerely
•Spirit of enterprise
Loyal, professional, diligent, innovation
•Enterprise objective Creates the value for the customer, to create the profit for the shareholder, to create for the staff to make the platfom, to create prosperously for society
•Enterprise values
Honest, frank, the care, respects the superior consciousness, to timprove the team spirit, the customer for central the cost operation management, the scientific quantificance to manage continually the life the significance to lie in the offer society, development value the person not to lie in the work along a prescribed path,but lies develops unceasingly from I, studies unceasingly and innovates.
SHANGHAI BRANCH
SHANGHAI BRANCH is one of the subsidiaries of CHANGSHU FOREIGN TRADE TRANSPORTATION CO.,LTD,was established in 2000 as the international forwarder. THE compang has successfully filed as the official NVOCC in China, and approved accreditation number is MOC-NV00842. With around 85 employees in SHANGHAI BRANCH. We can provide comprehensive and professional service to our cutomers and agents throughout the world, our scope of service is as follows:Ocean Freight Nvocc、Groupage、Door to Door Transportion、Ocean Freight Consolidation、Customs Clearance、project Logistics、Bond Transportation、Airfreight、Multi-transport We established worldwide relations with renowned carriers all over the world in shanghai,providing compretitive services of speedy and accurate exports to ports and places.Now,we have compertitive route from Shanghai to other ports. As member of TRANSWORLD GROUP,we have extensive overseas network all over the world,we can provide efficient & professional service to every part of the world. QINGDAO BRANCH
Qingdao office established in November of 2007, under the cooperation and support of customers, we have made considerable development, the team is small, but is very terse, unity, and efficiency. The integrated service of warehousing, customs clearance, transport trailer, sea and air freight booking has begun to take shape. With the growing volume of business, the international harbor has developed to the Middle East, India and Pakistan, Southeast Asia, Europe, Africa, US and Canada. TIANJIN BRANCH
Tianjin Branch established in June of 2008, is a specialized freight agent enterprise for providing the customers with global logistics solutions. At present, there are 7 staffs in-service, from the founding date, the business volume rises with steady steps, we take the peer-based goods mainly, and direct customer as auxiliary, as well as have certain popularity in Tianjin freight agent field. We take the customer demand as the leaderships and display own specialized knowledge fully, to design and formulate the best logistics plan for the customer, to solute extra worries for customers. NINGBO BRANCH
Ningbo branch was founded in 2005, Ningbo Port is a freight forwarding business, to 2008, the volume of business reached 10000TEU/ years. Ningbo branch under the Ministry of the market,operation,import,overseas,such as the Ministry of Finance,in Ningbo and the surrounding areas have greater influence.Ningbo branch and APL,HYUNDAI,HANJIN,EMC,UASC,and other shipping companies have established very good cooperative relations,air superiority for Bangladesh,India and Pakistan,and other services,network throughout Japan,Hong Kong,South Korea,Singapore,the Middle East,India and Pakistan,the Red Sea,Europe,the United States,Africa and other places,Be able to provide customers with convenient,comprehensive,hing-quality logistics services. SHENZHEN BRANCH
Shenzhen Branch is located in the beautiful sea world of Shekou and closed to Shekou Port, the geographical location is very convenient. Shenzhen Branch formally established in September of 2008, the registered capital is 1 million RMB. Its predecessor being Shenzhen Office, Initial established in November of 2007, after 10 month-long accumulation and development, the container volume of Shenzhen Branch from 20T to 80-100T each month. And CSFTT has already formed certain influence in the freight market of Shenzhen and even the Pearl River Delta region.
Changshu Foreign Trade Transportation Co.,Ltd. established in March of 1992，the registered capital is 10 million RMB. Its predecessor being Sinotrans Jiangsu group Changshu corp, we have branch or representative office in Hong Kong, Shanghai, Ningbo, Tianjin, Qingdao, Shenzhen.
Chang Shu outside luck gains General Administration of Customs Chang Shu area credentials on 1992; The skill gaining the country merchant in 1997 inspecting up general administration inspects up credentials; Boat carrier credentials of NVOCC gaining Ministry of Communications in 2001; Gain General Administration of Civil Aviation kind of freight credentials in 2002; Pass ISO9001:2000 internationals quality system certification in May ,202; Gain general customhouse hot wearing Shanghai area clearance of goods credentials in 2003; Gain first batch of Department of Commerce goods in 2005 putting on record on behalf of industry credentials. Gain a national standard in 2008 appraising AAAA logistics enterprise.
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